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Payer Authentication / 3D Secure

Using Verified by VISA® or MasterCard SecureCode helps alleviate the risk of chargebacks and online fraud by requiring another level of protection for both merchants and their customers. This does not cover chargebacks for items that were not delivered or faulty.

 
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Verified By VISA®

What is Verified by VISA®?

Verified by VISA® Logo

Verified by VISA® protects your existing VISA® card with a password you create, giving you assurance that only you can use your VISA® card online.

Simply activate your card and create your personal password. You’ll get the added confidence that your VISA® card is safe when you shop at participating online stores.

Extra steps to stronger security

VISA®’s cardholder protection programs give you an unparalleled level of security. And with the following tips in mind, you can feel confident wherever you use your VISA® card.

Additionally, VISA® provides you with up-to-date information on email safety, emerging online scams, and what to look for when shopping online.

Card and PIN safety

  • Report lost or stolen cards immediately.
  • Sign your card on the signature panel as soon as you receive it.
  • Protect your cards as if they were cash.
  • Don't leave your credit cards in the glove compartment of your car. An alarmingly high proportion of all credit card thefts occur in glove compartments.
  • Never write down your PIN - memorize it.
  • Ensure that you get your card back after every purchase.
  • Always check sales vouchers for the correct purchase amount before you sign them, and keep copies of your vouchers and ATM receipts.
  • Always check your billing statement and verify the amounts of your purchases.
  • Make a comprehensive list of all your cards and their numbers and store it in a safe place.
  • Don't volunteer any personal information when you use your credit card, other than by displaying personal ID as requested by a merchant.
  • Don't lend your card to anyone. You are responsible for its use. Some credit card misuse can be traced directly to family and friends.
  • Never disclose your PIN to anyone. No one from a financial institution, the police, or a merchant should ask for your PIN.

Mail and Phone Safety

Mail and telephone solicitations bring many tempting offers, but not all are legitimate! Be especially careful about deals that sound too good to be true, and keep the following advice in mind:

  • Be wary of high-pressure sales tactics, especially if the sale must be completed immediately.
  • Record the name, address, and phone number of the soliciting organization, and obtain names of other customers who can supply references.
  • Ask questions. The fewer questions a telemarketer can answer, the less likely that he or she is calling from a legitimate business.
  • Do not give your account number over the phone unless you initiated the call.
  • When in doubt, consult the Better Business Bureau or the U.S. Postal Inspection Service.
  • Notify the Post Office immediately if you change your address.
  • Make sure your mailbox is secure, and promptly remove delivered mail.
  • Call the Post Office immediately if you are not receiving your mail.
  • If you are told of a forwarding order placed on your mail without your knowledge, go to the Post Office to check the signature and cancel the order.

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